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Terms and Conditions

Effective Date: February 1, 2022

Last Updated: January 2025

Welcome to Hridhayam. By accessing and using our App, you accept and agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Hridhayam Rules - Account Requirements

Eligibility

To use Hridhayam, you must meet the following criteria:

  • Be at least 18 years of age
  • Be legally permitted to use the App in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the service under applicable laws

Account Creation

You may create an account through:

  • Manual registration with email and personal information
  • Facebook login integration

Account Restrictions

You agree to the following account rules:

  • Maintain only one active account
  • Not share your account with others
  • Not use another person's account
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

Account Deletion

Your account will be deleted immediately upon request, but it may take a little time for your content to be completely removed from all systems.

2. Community Guidelines and User Conduct

Members must conduct themselves professionally and respectfully at all times.

Prohibited Behaviors

You agree NOT to:

  • Post defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material
  • Use automation tools or bots to scrape data from the platform
  • Share login credentials with others
  • Harass, abuse, stalk, or threaten other users
  • Impersonate others or misrepresent your identity
  • Spam or solicit other users for commercial purposes
  • Post false, misleading, or fraudulent content
  • Share inappropriate, offensive, or illegal content
  • Use the App for any illegal activities
  • Attempt to breach security or access unauthorized areas
  • Collect or harvest user data without permission

Safety and Abuse Reporting

Hridhayam is committed to maintaining a safe environment. Users are strongly encouraged to report any violations of community standards or suspicious behavior.

Report These Behaviors Immediately:

  • Harassment: Threatening messages, stalking behavior, or unwanted advances
  • Fake Profiles: Users impersonating others or using stolen photos
  • Adult Content: Nudity, sexually explicit material, or solicitation
  • Scams: Financial solicitation, catfishing, or fraudulent schemes
  • Hate Speech: Discriminatory or offensive language based on race, religion, gender, or orientation
  • Underage Users: Anyone who appears to be under 18 years old
  • Violence: Threats of physical harm or promotion of violence

How to Report:

All reports are reviewed within 24 hours. Serious violations result in immediate account termination and may be reported to law enforcement.

Banned Content Policy

The following content is absolutely prohibited and will result in immediate account termination:

  • Nudity and Sexual Content: No explicit images, videos, or sexually suggestive material
  • Child Sexual Abuse Material (CSAM): Zero tolerance - reported to NCMEC and law enforcement
  • Hate Speech: No content promoting violence or hatred against protected groups
  • Violence and Gore: No graphic violence, self-harm, or promotion of dangerous activities
  • Illegal Activities: No drug sales, weapons trafficking, or other criminal conduct
  • Spam and Scams: No commercial solicitation, pyramid schemes, or fraudulent offers
  • Copyrighted Material: No unauthorized use of others' photos, videos, or content

Content Moderation

We use a combination of automated systems and a team of human moderators to review content and enforce these community standards. This helps maintain a safe and respectful environment for all users.

3. Content Types and Guidelines

User-Generated Content

Content you create and post on the platform, including profiles, photos, messages, and interactions.

Member-Provided Content

Information and data you provide during registration and app usage.

Platform-Owned Content

All content, features, and functionality owned by Hridhayam.

Prohibited Content

The following types of content are strictly prohibited:

  • Offensive or obscene material
  • Abusive or threatening content
  • Illegal material or content promoting illegal activities
  • Defamatory or libelous statements
  • Commercial advertisements or promotional content
  • Malware, viruses, or harmful code
  • Nudity or sexually explicit content
  • Hate speech or discriminatory content
  • False information or impersonation

4. User Restrictions and Compliance

Users must:

  • Comply with all applicable local, state, national, and international laws
  • Use accurate identity information
  • Respect the rights and privacy of other users
  • Not engage in unlawful conduct
  • Not misrepresent their identity or intentions
  • Not stalk, harass, or harm other users
  • Not scrape, copy, or harvest data from the platform

5. Payment Terms and Subscriptions

Auto-Renewal

Subscriptions automatically renew at the current rate unless cancelled before the end of the current subscription period. You will be charged at the then-current subscription price.

Cancellation Rights

Subscribers in certain states may cancel within three business days following the date you subscribed and receive a full refund. After this period, subscriptions are non-refundable.

Virtual Items

Virtual items purchased in the App (such as super likes, boosts, or other features) are non-refundable once purchased.

Payment Processing

All payments are processed through secure third-party payment processors. By making a purchase, you agree to provide accurate payment information.

6. Privacy and Data Collection

We collect and use personal data in accordance with our separate Privacy Policy. By using the App, you consent to our collection and use of your information as described in the Privacy Policy.

Location-Based Features

Location-based features require GPS or location authorization from your device. You can manage location permissions through your device settings.

Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

7. Dispute Resolution and Arbitration

Important: Arbitration Agreement

By using Hridhayam, you agree that claims will be resolved through binding arbitration rather than in court, except for limited exceptions.

Arbitration Process

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted in accordance with applicable arbitration rules
  • The arbitrator's decision is final and binding
  • Limited exceptions for small claims court and intellectual property disputes

Opt-Out Option

Existing users before January 18, 2021 may opt out of arbitration within 31 days by sending written notice to us. New users accept arbitration by using the App.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions, class arbitrations, or representative proceedings.

8. Account Termination

Termination by Hridhayam

We reserve the right to suspend or terminate your account at any time for:

  • Violations of these Terms and Conditions
  • Violations of Community Guidelines
  • Fraudulent or illegal activities
  • Abuse or harassment of other users
  • Any other reason at our sole discretion

Termination may occur without prior notice, and no refunds will be provided for paid services upon termination for violations.

Termination by User

You may delete your account at any time through the app settings.

9. Child Safety and Age Verification

Zero Tolerance Policy

Hridhayam has a zero-tolerance policy for child sexual abuse material and strictly enforces 18+ age requirements.

Our child safety measures include:

  • Strict 18+ age requirement for all users
  • Active monitoring for underage users and inappropriate content
  • Immediate reporting of child sexual abuse material to law enforcement (NCMEC)
  • Permanent bans for violations
  • Verification systems to ensure user authenticity

10. Intellectual Property

Platform Content

All content, features, and functionality of Hridhayam are owned by us and are protected by copyright, trademark, and other intellectual property laws.

User Content License

You retain ownership of content you post, but grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content for the purpose of operating and promoting the service.

11. Disclaimers and Limitations of Liability

Service "As Is"

The App, site, our content, and member content are all provided to you "as is" and "as available" without warranty of any kind, either express or implied.

No Guarantees

We do not guarantee:

  • That you will find a match or relationship
  • The accuracy, completeness, or reliability of user profiles or information
  • Uninterrupted or error-free service
  • The conduct, compatibility, or intentions of other users
  • That the service will meet your specific requirements

Limitation of Liability

To the fullest extent permitted by law, Hridhayam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas, United States, without regard to conflict of law provisions.

Any disputes not subject to arbitration shall be litigated exclusively in the state or federal courts located in Travis County, Texas.

13. Changes to Terms

We may modify these Terms and Conditions at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the App after changes are posted constitutes your acceptance of the modified Terms and Conditions.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the App, constitute the entire agreement between you and Hridhayam.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: hridhayamdating@gmail.com
Support: support@hridhayam.org
Safety Team: safety@hridhayam.org
Postal Address: Hridhayam Dating App
    1234 Silicon Valley Drive, Suite 100
    Austin, TX 78701
    United States

17. Acknowledgment

By using Hridhayam, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the App.